Terms and conditions

1.1

Wolfprints.eu is owned by Cherelle Klop.

Peppelstraat 35, 2971 BD, Bleskensgraaf ca.

2.1

To make our website work at its best we must ask you to accept cookies.

3.1

Your purchase will be sent between Monday and Wednesday.

This usually happens within at least 10 work days after placing the order.

3.2

You can also make the choice to collect your purchase on the pick-up address.

3.3

Some purchases might be delivered with a higher fee if you pay with Paypal.

3.4

Shipping times can vary per country.

3.5

Custom made products may have their own delivery time depending on the product and design.

3.6

 We do not take responsibility for courier and/or shipping delays and/or mistakes.

4.1

The customer has the right to withdraw his purchase ten days after the delivery without reason.

In this case the product must be returned to Wolfprints.eu on the following address:

Peppelstraat 35, 2971 BD, Bleskensgraaf ca.

The delivery must be returned in the same manner as received.

4.2

After receiving returned delivery in good condition your payment will be returned to your bank account.

5.1

If the item is not the same as purchased then the costumer has the right to send the order back as stated in point 4.1 in these terms and conditions.

5.2

If there is a complaint, it is up to Wolfprints.eu on how to respond to this either by refunds, offering a different item in same price or not accepting the complaint.

5.3

If the item is not available, the customer will receive notification by phone or e-mail.

In this case the customer can choose between a refund or a different product of the same price.